Shipping policy

Shipping & Shop Policies

Shipping

When will my order ship?

Most items are shipped within 1-3 business days of placing your order.

If a product has a unique timeframe for production before it is ready to ship, it will be included in the product listing. Please reference individual product listings for any special instructions.

Production, packing, and shipping may take longer during holiday seasons.

How long will it take for my order to arrive?

All orders are shipped with standard USPS ground shipping, which on average takes 1-5 business days to arrive from the print studio to your home, depending on the distance traveled. You will receive an email with your tracking number once your order ships.

Do you ship internationally?

At this time my print studio does not ship internationally, but I am able to offer shipping to Canada through my Etsy shop.

If you are interested in placing an international order for countries outside of the US or Canada, please contact me to make special arrangements. International orders are subject to additional shipping times, and customers are responsible for any such duties and custom charges that their order may incur.

Shop Policies

ORDERS

Can I cancel my order?

All items are final sale. I cannot offer a cancellation once an order has been placed.

Can I make adjustments to my order after I have placed it?

Once you have placed an order, items cannot be added or subtracted. If you would like to order additional items, please place a new order.

PAYMENT

What types of payment do you accept?

All major credit cards as well as Paypal are accepted.

Do you charge sales tax?

State sales tax is collected for any order with a Florida shipping address.

Is my credit card information secure?

Yes. All transactions on this site are secure and encrypted. Your payment information is not stored in the system.  

PRODUCTS

Can you change colors or words in an existing print?

All prints are pre-printed, so I am not able to change any of the colors or words on the print that appears in the product listing photos. I do plan on offering some personalized products and would be happy to hear your ideas for future products.

Where are Crystal Storms Art products made?

All prints and stationery are designed and printed in the US.

COPYRIGHT

All artwork is © Crystal Storms. I retain the right to make reproductions of any artwork, including originals. Artwork purchased, whether prints or originals, etc., may not be copied, printed, reproduced, or distributed by any method, for any reason without written permission from me. Please contact me if you are interested in licensing my work or for any other use. Thank you!